Frequently Asked Questions

McCall’s Floormart

If you’ve made the choice to shop with McCall’s Floormart then you’ve made an important decision that we take to heart.

*We don’t take any purchases for granted.

*We appreciate everyone who does business with us.

*We offer the same quality products, professionalism, and years of experience as we have since 1976.


How do I contact you? 

Call: 1-573-364-7811 or Toll Free 1-877-4NEWRUG
Fax: 1-573-364-5819


What kind of flooring do you sell? 

At McCall’s Floormart in Rolla, MO, you can find everything you need to fit your flooring needs from carpet, laminate, hardwood, tile, vinyl, boat carpet, and rock carpet.


Area Rugs

How do I clean my area rug?

Regular vacuuming will help rugs retain their beauty and will extend the life of the rug. For spills, you should immediately blot with a clean cloth; spot clean with a solution of clear dish washing detergent (non-bleach) and water, rinse with water, and blot dry. Professional carpet cleaning is recommended using the hot water extraction method. You should not dry clean your Mohawk Area Rugs and you should not use bleach.

How long will my area rug last?

Area rug durability is generally determined by the material, construction, and amount of traffic in a space.

What area rug size do I need for my room

There are no precise guidelines for selecting an area rug size. A good method to determine the right size is to spread bed linens to approximate the size rug you’d like, take measurements, and choose the closest size available. In the dining area, measure the table and provide at least four additional feet to the length and width. By allowing four feet, chair legs will remain on the area rug even when pulled away from the table.

Is an underlay (padding or cushion) necessary?

Mohawk strongly encourages the use of an area rug underlay to protect your area rug from abrasion, impact and cleaning. A quality underlay can add years to the life of your area rug while providing additional safety, acoustical benefits and protecting the floor.

What is warp and weft in a rug?

Warp is the term used to describe vertical strands of fiber that stretch from the top to the bottom of the rug. Knots are tied to the warp yarns to create face pile. Left is the horizontal strands of fiber that are woven through the warps. The weft anchors and secures the knots.